Privacy Policy
Learn how we collect, use, and protect your information when you use CRM
1. Introduction
Welcome to Flexi CRM, a product developed and operated by Webdads2u Private Limited ("Company", "we", "our", "us").
Flexi CRM is a business Customer Relationship Management (CRM) platform designed to help companies manage leads, customers, sales, and related business activities.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.
✓By accessing or using Flexi CRM, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
AAccount Information
- Name
- Email address
- Phone number
- Company name
- Login credentials (securely encrypted)
BBusiness & CRM Data
- Lead details (name, phone number, email, company information)
- Customer information
- Sales and project data
- Notes, comments, and activity logs
- Internal team user details
CTechnical Information
- IP address
- Device information
- Browser type
- Usage data
- Log data for security and performance monitoring
3. How We Use Your Information
We use the collected data to:
- Provide lead management services (Version 1 functionality)
- Authenticate users and manage secure login access
- Enable multiple companies to securely access their own CRM workspace
- Improve application performance and functionality
- Ensure system security and prevent unauthorized access
- Send service-related updates and important notifications
- Comply with legal and regulatory requirements
Each company's data is securely isolated and not accessible to other companies.
4. Data Sharing and Disclosure
✓ We do not sell, trade, or rent personal or business data to third parties.
We may share information only in the following cases:
- With trusted cloud hosting and infrastructure providers
- When required by law or government authorities
- To protect the legal rights and safety of the Company
All third-party providers are obligated to maintain strict data security standards.
5. Data Security
We implement appropriate technical and organizational measures, including:
However, no digital system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain user data:
- As long as the account is active
- As required to provide our services
- As necessary to comply with legal obligations
Users can request account deletion and data removal at any time.
7. User Rights
Users have the right to:
To exercise these rights, contact us:
8. Children's Privacy
Flexi CRM is intended for business use only and is not designed for individuals under the age of 18. We do not knowingly collect data from minors.
9. Third-Party Services
Flexi CRM may use third-party services such as cloud hosting and infrastructure providers. These providers process data only on our behalf and under strict confidentiality agreements.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published within the application or on our official website. Continued use of Flexi CRM after updates means you accept the revised policy.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
Webdads2u Private Limited
FIRST FLOOR, 2ND PORTION, 36, Saraswati Nagar Main Rd,
Saraswati Nagar, Thirumullaivoyal,
Chennai, Tamil Nadu — 600062, India
© 2026 Webdads2u Private Limited. All rights reserved.